What happens if a tenant cancels after I have accepted the booking request?

If a tenant cancels after you accept the booking request, our cancellation policies apply (see clause 13 in our terms and conditions).

Depending on how much time in advance the booking is cancelled, you will receive all, part or none of the deposit and we will look for a new tenant for your listing.

Please do not hesitate to contact us if you have any questions.

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