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What are my obligations if I accept a booking request?

If you accept a booking request, you are bound to honour the terms of the agreement (price, inclusions, length of stay, chosen room, etc.) as set out between you and the tenant.

Your acceptance of the booking request through nestpick means that you assume responsibility to follow up with the tenant and create a contractual agreement, then to provide the tenant with the keys to the property being leased.

If either side cancels this arrangement, our Cancellation Policy applies.  Our full terms and conditions can be found here.

Landlords who repeatedly cancel bookings without informing us of a proper reason for cancellation will eventually have their listings removed from our site, and we will not continue to advertise their properties.

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