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What if I move in and it isn’t what I expected?

You should contact our Customer Experience team immediately via tenants@nestpick.com, or call us at the appropriate number below:

GERMANY: +49 3031194821
NETHERLANDS: +31 208081528
UK: +44 2033181969
FRANCE: +33 182880880
SPAIN: +34 911231179

Take detailed photos to show the discrepancy between the listing and the property itself.

If a verified property doesn’t match the description or you’re unable to move in, you may be eligible for our Nest Assured insurance policy.

Find out more about Nest Assured here.

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